Nonemergency Medical Transportation
You will need a prescription from a licensed provider. If you have FFS Medi-Cal, please inform your medical provider. They can prescribe NEMT and put you in touch with a transportation provider to coordinate your ride to and from your appointment(s).

Medicaid covers rides for eligible individuals to and from the doctor’s office, the hospital, or another medical office for Medicaid-approved care. This coverage is called “non-emergency medical transportation,” because it does not involve a medical emergency.

We will arrange transportation that meets any special transportation needs you may have and is the least costly means to get you to your medical appointment. This could include public bus, fuel voucher, volunteer driver, commercial or nonprofit provider (e.g. taxi, Dial-a-Ride van, etc.), and intercity bus or train. Please be aware that you may be asked to share a ride with other passengers.

You may be eligible for transportation to your medical appointments if you are a Washington State Medicaid client and you have no way to get to and from your healthcare appointments. We are only able to provide trips to medical services such as a doctor’s appointment or dialysis, and the medical service must be covered under your Medicaid benefit services package.  Please telephone our Call Center to see if you are eligible for transportation services. Our trained call center staff will gather some information from you and determine if you are eligible for the program.